Política de reembolso

All sales are final -By proceeding with your order you hereby confirm you have read and agree to these terms. Thank you for your understanding!

Returns: Due to the nature of the products we sell, ALL SALES ARE FINAL. We do not accept returns or exchanges on any goods. Any product with a broken seal or that touched biological material (skin, nails, toe nails) CANNOT be returned. All sales for liquids, gels (base, top, color, primer, disinfectant, etc) are final. 

In the event of a defective product, we will take care of defective products by exchanging the products OR issuing a full refund of your payment (minus S&H) within 14 days of your purchase date, with a few exceptions stated below:

We cannot honor our return policy in cases of incorrect application procedures or mis-handling (not using the proper UV/LED lamp for the system, product curing in pot/bottle/brush due to unintended exposure to UV LIGHT, excessive heat, mechanical damage, improper use etc), thus we will ask you to confirm your claim by sending us pictures or video along with the item serial or batch number(labeled on the bottom), and a detailed description of the issue along with any/all application steps that were taken . We will then determine applicability of our policy. All complex and electronic/electric products (such as curing lamps, drill sets, handpieces for drills, etc) have Manufacturer's warranty listed. PLEASE READ DETAILS carefully as you are adhering to Manufacturer's terms and Conditions when you purchase these products from us. 

Please contact us at sales@gelessentialz.com for all other details.