Terms of Service

Terms of Service

Please allow 7-10 business days for delivery. Please allow extra time for delivery during sales events and holidays due to a high volume, We do our best to keep our inventory well stocked, however most our products are imported from Canada and due to customs/shipping delays some fast-selling products may occasionally be on backorder (unfortunately our website stock status does not sync to our in-store sales).  

Contact us if you are in dire need of any items by sending a quick email sales@gelessentialz.com

Back Orders: If your item is temporarily out of stock for 2-3 day we will ship the order in its entirety when the order is complete. * You will receive an email with tracking once it ships - please check your spam folder for USPS or UPS notification.

 If an item is on back-order from HQ, we will notify you and you may either get a refund for the out of stock item or we can backorder the item(s) to be shipped at a later date.

*orders placed after 12pm Friday may not be processed until the following Tuesday

Online orders are always the most accurate and the simplest way to place an order 24/7

401-944-4410    ~    866-777-GELZ toll free    ~    4001-944-4413 fax

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