Shipping & Returns

SHIPPING INFORMATION

Please allow 7-21 business days for delivery. Please allow extra time for delivery during sales events and holidays due to a high volume.

We ship orders Tuesday - Friday in the order they are received. *orders placed after 12pm Friday may not be processed until the following Tuesday 

*Free Shipping is available to all orders over $175 in the USA when selected during checkout. (*Hawaii not included). Flat rate shipping $8.95 on orders under $175

We do our best to keep our inventory well stocked, however most of our products are imported from Canada and due to customs/shipping delays some fast-selling products may occasionally be on backorder (unfortunately our website stock status does not sync to our in-store sales).

Back Orders: If your item is temporarily out of stock we will ship the order in its entirety when the order is complete. * You will receive an email with tracking once it ships - please check your spam folder for USPS or UPS notification.

If an item is on back-order from HQ, we will notify you and you may either get a refund for the out of stock item or we can backorder the item(s) to be shipped at a later date.

RETURNS & EXCHANGES

PLEASE BE ADVISED DUE TO THE COVID-19 PANDEMIC WE ARE CURRENTLY NOT ACCEPTING RETURNS ON ANY GOODS FOR YOUR SAFETY AND FOR THAT OF OUR STAFF

 Return shipping address:

Gel Essentialz
2207 Cranston Street
Cranston RI 02920

If you have any questions regarding your order, please feel free to contact us at:
sales@GelEssentialz.com or call 401-944-4410